Help and How-To's

Need some help with one of the site's features? Maybe one of the documents listed below can help!

• How To: Create a New User Account
• How To: Retrieve My Username and Password

Having trouble with the site in general? Here are some tips and tricks that might solve your problem!

1. • The Problem: The site seems to accept your username and password ok, but you receive the message "an error occurred while processing your request" immediately on the welcome page. Also, the welcome message seems to be missing your name ("Welcome Back,!")
     
     
   • A Solution: This error may be received in the event your web browser (Internet Explorer) is configured to not accept website cookies. In order for the Wellfit For Life website to function correctly, you will need to allow your web browser to accept cookies from the web site. Click here for detailed instructions on how to configure Internet Explorer to accept cookies from the web site!